Privacy Policy

Our Commitment to Data Privacy and Security

We are fully committed to protecting the confidentiality, integrity, and availability of all personal and sensitive information you entrust to us.

To prevent unauthorized access, maintain data accuracy, and ensure the responsible use of information, we implement robust physical, electronic, and procedural safeguards. These include secure data encryption, access controls, and strict confidentiality protocols.

All private, confidential, or sensitive data shared with us — whether during transcription, research, or consultation — remains strictly between ScriptoSphere and our clients. We never sell, share, or disclose your data to third parties without your explicit consent, and we treat your privacy with the highest level of care and compliance.

Effective Date: 17/04/2025

1. Introduction

ScriptoSphere (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://www.scriptosphere.com and utilize our services, including transcription, translation, subtitling, and market research support.

2. Information We Collect

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, and mailing address.
Professional Information: Job title, company name, and industry.
Service-Related Information: Details provided when requesting or using our services.
Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance user experience and analyze website traffic.

3. How We Use Your Information

We use the collected information for the following purposes:

To provide and manage our services.
To communicate with you regarding service inquiries, updates, and promotional materials.
To improve our website and services based on user feedback and behavior.
To comply with legal obligations and enforce our terms and policies.
To conduct market research and analysis to better understand client needs.

4. Legal Basis for Processing Personal Data

Our processing of your personal data is based on the following legal grounds:

Consent: Where you have provided explicit consent for specific processing activities.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Obligation: To comply with applicable laws and regulations.
Legitimate Interests: To operate and improve our services, provided that such interests are not overridden by your rights and interests.

5. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share your information with:

Service Providers: Third-party vendors who assist in providing our services, subject to strict data protection agreements.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods are determined based on the nature of the data and legal requirements.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.

8. Your Rights

Under applicable data protection laws, you have the following rights:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction: Request restriction of processing under certain circumstances.
Data Portability: Request transfer of your data to another service provider.
Objection: Object to processing based on legitimate interests or direct marketing.
Withdraw Consent: Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can manage your cookie preferences through your browser settings.

10. International Data Transfers

If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as standard contractual clauses or other legal mechanisms, to protect your data in accordance with applicable laws.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to read the privacy policies of any linked websites you visit.

12. Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent. If you become aware that a child has provided us with personal data, please contact us, and we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.

14. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us below.