If required, we will sign an NDA (non-disclosure agreement).

All our employees, here and abroad are bound by confidentiality agreements written into their contracts.

Confidential work is assigned only to in-house transcribers and proofreaders using secure communication.

Any freelancer has to sign an NDA before accepting work from us as well.

All audio and video files are deleted from our hard drives once transcription is complete.

Transcripts will be kept in archives until client confirms they’ve received them.

And then deleted from our systems entirely within 2 weeks of confirmation.